Terms & Conditions

Terms & Conditions

These terms and conditions (Terms) govern your use of this website and any connected services delivered by email that are provided by TG Media Group trading as The Good Time Guide Ltd (together referred to as the Services). By using the Services, you will be deemed to have read, understood and accepted these Terms.
TG Media Group (we, us) is a company registered in England and Wales with registered company number 6269385 and registered address at 4 Riverview, Walnut Tree Close, Guildford, Surrey, GU1 4UX

We may make changes to these Terms from time to time and these changes will become effective as soon as they are posted on the Services. By continuing to use the Services you will be deemed to accept these changes. If you disagree with the Terms, or any revisions of them, please discontinue your use of the services.

When you sign up to the card we will not send your details on to any third parties. Please refer to our Privacy Policy for further details. 

Your subscription to The Good Time Guide Offer Card (Offer Card) is a continuous service and your membership will be automatically renewed at the end of each subscription period. We will send you an emailed reminder towards the end of your subscription period to advise you of your new subscription. Your renewal date is the is 365 days to the day of your date of sign up. TG Media Group are not responsible to any nonreceipt of communication, including non receipt of the renewal reminder. You will be required to update us with any change to your correspondence address, for both email and postal communications. If you do not wish to renew your membership you should contact us on 01483 456001 at any point during your subscription period but no later than the last working day prior to your renewal. 

You have the right to cancel your initial subscription with us within 14 days of your original purchase. This does not apply to subsequent subscription renewals. To cancel your subscription, please call us on 01483 456001 Monday to Friday between the hours of 9.00am to 5.00pm. Upon cancellation you will receive a confirmation email and we recommend that you keep this for your personal records. 

If you cancel your subscription within the cooling off period, you will be entitled to a refund of your membership, upon return of your Offer Card and any other promotional items, less a pro rata charge for the period of cover. Subject to any other statutory rights you may have, we do not provide refunds for any cancellations after the expiry of the cooling off period. You are responsible for the cost of returning your Offer Card in an unused condition within 30 days of your cancellation. 

You will receive your Offer Card and Welcome Pack within 14 days of confirmation of acceptance as a subscriber, unless there are exceptional circumstances.

If you do not receive your Offer Card and Welcome Pack you must contact us within 30 days to request a replacement. If you do not contact us within 30 days any replacement card that is issued will carry an administration fee of £4.99 and be issued with the original expiry date. 

The price of the Offer Card will be as quoted on our site, except in cases of obvious error. 

The cost of a replacement card should you require one will be £4.99.

Prices quoted include VAT.

Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you confirmation. 

Payments must be by credit or debit card. We will charge your credit or debit card when your order is placed.

All offers with your Offer Card are subject to our terms and conditions, which state that all are at the establishment’s discretion, are subject to availability and that all offers cannot be used in conjunction with any other offer or promotion. Please refer to each offer for full terms and conditions specific to each venue as other exclusions may apply. 
All offers are only available to registered current subscribers with a valid Offer Card, you will be asked to present your card for checking at each venue. Expired cards are not accepted by participating venues. Offer Cards are non transferable and can only be used by the subscriber. Any attempted misuse may result in confiscation. 

We use reasonable endeavours to update our site with the terms of availability of offers, however, participating venues may be entitled to withdraw or change the terms and conditions and we shall have no liability for any such withdrawals or changes in terms and conditions or availability. 

You may have the benefit of other additional venues at a later date, joining The Good Time Guide. 

While anyone can apply for an Offer Card, note that some offers are age restricted. All establishments reserve the right to refuse validation of the offer if they suspect the card-holder is under the age required, or does not provide suitable identification.

While we take every care to ensure that the information provided by TG Media is accurate and complete, some of it may be supplied to us by third parties and where that is the case we are often unable to check its accuracy or completeness. You are advised to verify the accuracy of any information before relying on it.

We will do our utmost to ensure that these Services will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet this cannot be guaranteed. Your access to the Services may also be suspended or restricted occasionally to allow for repairs, maintenance, or the introduction of new facilities or services. We will always try to limit the frequency and duration of any disruption.

The Services are provided on an “as is” basis without any warranties of any kind, and to the fullest extent permitted by law we will not be liable for any inaccuracy or omission in the information provided by the Services or any interruptions in availability of the Services.

You will see advertising material submitted by third parties on The Good Time Guide. Individual advertisers are solely responsible for the content of advertising material which they submit to us, including ensuring that it complies with relevant legislation. We accept no responsibility for the content of advertising material, including, without limitation, any error, omission or inaccuracy therein.

If you want to advertise with TG Media, please contact our online sales team on clients@thegoodtimeguide.com or 01483 456001.

Thegoodtimeguide.com will offer you links to third party websites through our online services. While this will be relevant to the content you are reading, you acknowledge that they are independent from us and we do not necessarily endorse, and we accept no responsibility or liability for, their content, practices, terms and conditions or suitability.

We are not liable for any sort for any damage or loss caused by viruses or other malicious code originating or contracted from the Services. We will never knowingly have malware on thegoodtimeguide.com.

The copyright and all other rights in and to the Services and all the content featured on the Services from time to time are owned by us or our licensors. As a user of the Services, you may store, print and display that content solely for your own personal use. You may not publish, manipulate, distribute or reproduce any of that content in any way, nor may you use any of that content in connection with any business or commercial enterprise. In addition, you may not include a link to the Services or display the contents of the Services surrounded or framed or otherwise juxtaposed or associated with other material in any manner without our prior written consent.

Except as specifically set out in these Terms, all conditions, warranties and representations expressed or implied by law are hereby excluded.

We are not responsible or liable for events beyond our direct control. Because of the complex and constantly changing nature of our technology and business, we cannot guarantee nor do we represent that our performance will be error free.

We shall not have any liability to you for any costs, expenses, damages and any other liabilities however arising, including as a consequence of your usage of the Services or the release of your personal information in accordance with our Privacy Policy.

Notwithstanding the above, nothing in this paragraph “Liability” limits or excludes our liability for any matter for which it would be illegal for us to limit or exclude, or attempt to limit or exclude, our liability.

You agree to indemnify and keep us indemnified against any damage, loss, liability or cost incurred by us resulting from any breach of these Terms by you or any claims or legal proceedings brought or threatened against us as a result of your use of the Services.

These Terms are governed by English law and the courts of England and Wales shall have exclusive jurisdiction over any disputes arising in relation to these Terms or the Services.
In the event that any term of these Terms is held to be invalid or unenforceable, the remainder of these Terms will remain valid and enforceable.

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